Getting Started
Paperly is the platform your school uses to manage communication, permissions, forms, trips, and important updates.
What We'll Cover
Getting Started
Creating and accessing your account
Logging in and resetting your password
Managing your profile settings
Forms & Permissions
Completing consent forms for trips and activities
Updating medical and emergency information
Submitting school forms online
Announcements & Notifications
Viewing school announcements
Managing notification preferences
Finding past messages
Trips & Events
Reviewing trip details
Checking consent status
Accessing event information
Account & Support
Updating contact details
Managing multiple children under one account
Getting help if you need it
Privacy & Security
Paperly is designed with security and data protection at its core. Schools trust the platform to manage sensitive information — including contact details, medical updates, consent forms, and communication records — so safeguarding that data is essential.
All information shared through Paperly is transmitted securely and stored using recognised industry-standard security practices. Access to student information is role-based, which means only authorised school staff can view relevant records. Parents and guardians can only see information connected to their own child or children.
Every action within the platform — such as form submissions, updates, or approvals — is recorded with timestamps. This creates transparency and accountability, while ensuring a clear record of communication between families and schools.
Keeping Safe Online
While Paperly is built to be secure, keeping your account safe is a shared responsibility.
We recommend that you:
Use a strong, unique password for your Paperly account
Avoid sharing your login details with others
Log out when using shared or public devices
Keep your contact information up to date
If you receive a message that appears suspicious, always check that it has come from your school or an official Paperly address before clicking any links.
Online safety is a partnership between families, schools and technology — and simple precautions go a long way.
Unique Family Situations
Paperly is designed to support a range of family structures, including separated parents, guardians, carers, and blended families. Access to a child’s information is managed by the school in line with their policies and any relevant legal agreements.
Where shared parental responsibility applies, both parties may be granted access where appropriate. In cases involving specific legal or communication arrangements, schools can adjust permissions accordingly.
The platform supports flexibility, but schools remain responsible for determining appropriate access in line with safeguarding and local legal requirements.
Security or Privacy Concerns
If you have questions or concerns about how your information is being stored or used, your first point of contact should be your school. They control how data is managed and can explain how your child’s information is handled.
If you suspect a security issue — such as unauthorised access to your account — contact your school promptly. They can review access logs and take appropriate action where necessary.
Privacy & Security
Paperly is designed with security and data protection at its core. Schools trust the platform to manage sensitive information — including contact details, medical updates, consent forms, and communication records — so safeguarding that data is essential.
All information shared through Paperly is transmitted securely and stored using recognised industry-standard security practices. Access to student information is role-based, which means only authorised school staff can view relevant records. Parents and guardians can only see information connected to their own child or children.
Every action within the platform — such as form submissions, updates, or approvals — is recorded with timestamps. This creates transparency and accountability, while ensuring a clear record of communication between families and schools.
Keeping Safe Online
While Paperly is built to be secure, keeping your account safe is a shared responsibility.
We recommend that you:
Use a strong, unique password for your Paperly account
Avoid sharing your login details with others
Log out when using shared or public devices
Keep your contact information up to date
If you receive a message that appears suspicious, always check that it has come from your school or an official Paperly address before clicking any links.
Online safety is a partnership between families, schools and technology — and simple precautions go a long way.
Unique Family Situations
Paperly is designed to support a range of family structures, including separated parents, guardians, carers, and blended families. Access to a child’s information is managed by the school in line with their policies and any relevant legal agreements.
Where shared parental responsibility applies, both parties may be granted access where appropriate. In cases involving specific legal or communication arrangements, schools can adjust permissions accordingly.
The platform supports flexibility, but schools remain responsible for determining appropriate access in line with safeguarding and local legal requirements.
Security or Privacy Concerns
If you have questions or concerns about how your information is being stored or used, your first point of contact should be your school. They control how data is managed and can explain how your child’s information is handled.
If you suspect a security issue — such as unauthorised access to your account — contact your school promptly. They can review access logs and take appropriate action where necessary.
Need help?
Single Sign-On (SSO)
If your school has enabled Single Sign-On (SSO), you’ll log in using your existing school account details (the same credentials you use for other school systems). Simply select Login as Parent and follow the prompts.
One-Time Passcode (OTP)
If your school has not enabled SSO for parents, you’ll log in using a One-Time Passcode (OTP):
Enter the email address the school has on file for you.
We’ll send a verification code to that email.
Enter the code to access Paperly.
If you don’t receive the email:
Check your spam or junk folder.
Make sure you’re using the same email address the school has recorded for you.
If you’re still having trouble, please contact support@paperly.education and we’ll be happy to help.